Cookie Policy

1. What Are Cookies

Cookies are small text files that a website stores on your device (computer, phone, tablet) when you visit our Platform. Cookies help the Platform function properly, remember your preferences, and improve your user experience. This Cookie Policy explains what types of cookies we use, why we use them, and how you can manage your settings.

2. Essential Cookies

These cookies are necessary for the basic functioning of the Platform and cannot be disabled. Without them, the Platform would not work properly.

• Authentication cookies – store your login information so you don't have to re-enter your password on each visit
• Language preference cookie (NEXT_LOCALE) – remembers your language choice (Serbian or English) so the Platform displays content in your selected language
• Session security cookies – protect your account from unauthorized access and ensure secure communication with the server

3. Analytics Cookies

These cookies help us understand how users interact with our Platform, which pages they visit most often, and where they encounter issues. We use this information solely to improve user experience.

• PostHog – we use PostHog analytics to track Platform usage, understand user behavior, and identify opportunities for improvement. PostHog collects anonymized data about Platform interactions
• Data collected through analytics cookies is aggregated and not used to identify individual users

4. Third-Party Cookies

Certain features of our Platform require the use of third-party services that may set their own cookies:

• Stripe – our payment processor uses cookies for secure transaction processing and fraud prevention. These cookies are essential for the payment system to function
• Google, Apple, Facebook – if you use social login, these providers may set cookies for authentication and verification
• Sanity CMS – our blog content management system may set technical cookies when loading content

5. Functionality Cookies

We use functionality cookies to enhance your experience on the Platform. These cookies remember your choices such as language preferences, notification settings, and other personalized parameters. Without these cookies, the Platform would still function but could not remember your settings between visits.

6. Managing Cookies

You can manage cookie settings through your web browser. Most browsers allow you to: • View which cookies you have and delete them individually • Block third-party cookies • Block cookies from specific sites • Block all cookies • Delete all cookies when you close the browser Please note that blocking some cookies may affect Platform functionality. Essential cookies are required for logging in, making payments, and basic use of our services. To manage cookies in your browser, visit your browser's privacy settings or use the "Clear browsing data" option.

7. Contact

If you have questions about our Cookie Policy, contact us at: PawPass Email: office@pawpass.rs Website: https://pawpass.rs